Panda Express

The white rice is undercooked , (I've been 3 times). My order has been messy, i.e orange chicken pieces with my beef and broccoli , they haven't had brown rice . I've come by between 6 and 7 well before closing and the rate to be out of items.

I’ve tried to order through Door Dash at this store 4 times. The last two times, the menu would not pull up anything but drinks and two al a carte bowls. I called Door Dash, the store, and then Panda Express corporate number. The last time, I had to know if the store was open. Yes, they’re open and low and behold, you can order off their website, but no delivery. When I tried to order this time, the menu was gone again. After another call to corporate, I found out the store controls the menu. Hmmm, does that mean at peak times they can shut off items, to the point where you can only order beverages? I’m scared to eat at a restaurant that closes their menu off to make sure they don’t get orders from Door Dash at peak hours.

Every single time i come here they have either eliminated or they are out of one of the food choices on the menu. This has been an ongoing experience for several months and unfortunately this is it for my family and I. Also, after mentioning the issue at the drivethrough counter, the clerk indicated that it wasn’t really their fault?!? Actually, it is their fault…the buck stops with someone so don’t blame the pandemic, lack of workers, or whatever excuse you want to make up…accept it and fix it for the next person because I’m done.