Old Town Pizza

We called and ordered food through GrubHub for my son who is in the City of Hope hospital with cancer. We also ordered pizzas as a thank you for the nursing staff. We waited for an hour for the food to be delivered and then we received a text at the time that we were supposed to receive our food from GrubHub stating that the restaurant had canceled our order because they were"too busy". I called the restaurant and asked to speak to the manager and I was told that the manager is not there and is rarely ever there. When I explained the situation to the person on the phone they said the only people there were herself, the cook, and the delivery driver. When I asked why are delivery was canceled if there was a delivery driver there she could not answer me. I asked for the manager's name she said Albert but he's rarely ever here. I then asked who would have canceled the order and she said me my name is Anna. This is the most disappointed I have ever been with a restaurant. Even after explai

I wanted to support local business and Old Town Pizza did not disappoint. I placed my order online, and the website was very user friendly. My delivery confirmation stated my pizza would be delivered within 40 minutes and it was much faster than that. I am currently staying in an apartment that is like a maze, so it took a minute to find the driver but he was so very nice. Excellent pizza and great customer service, I definitely would order from here again and highly recommend trying it!

Good quality pizza with generous amounts of toppings; the crust is ok (6/10). The owner and employees are friendly and they gave us a discount without us asking. We ordered on a rainy day around 5:30pm and we were able to pick up our large pizza in 15-20 minutes. The prices are “good” for a speciality pizza place in downtown. I am giving this place 4/5 stars because the crust was a bit overdone. Another area of improvement is the way the call in order was handled. The conversation was pleasant but I had a hard time understanding the lady on the other side. Either she was rushed or the line wasn’t great. In either case, we communicated and I got my order in.