McDonald's

Hey store GM or franchise owner, I would SERIOUSLY consider my staffing options. Let's reference some stores nearby. Tropical Smoothies, the staff is friendly and helpful. Ditto, folks at Panera and Sarpinos. Your employees are deliberately unhelpful and nasty. Everything from the terse "drive around" from the guy that took my order to the manager, or shift lead that handed me my food, without a word. No thank you or can I get you anything else. She handed me my order closed the window and walked away. I had to knock on the drive thru window. She came back rolled her eyes, huffed and stared at me without a word. I asked for ketchup and she basically threw 2 ketchup packets at me, once again without speaking closed the window and walked away. I WILL NOT be frequenting your store in the future. I'll drive to 79th and State line or 84th and Wornall before I come back.

Terrible experience. The woman in the drive thru had her microphone on and I could hear her speaking to everyone in the kitchen. I asked Hello? And she told me not to yell in her ear. I left the drive thru- won’t be back until staffing is changed.

The website indicates the store and drive-thru open at 5:00am M-F, when in fact, they don’t open until 6:00am. Very frustrating when one goes there after 5:00am but before 6:00am, and expects to be able to get coffee.