McDonald's

3.2
1516 reviews
 $
(216) 663-2156   |   Visit Website

About

McDonald's is a popular fast food restaurant chain that serves a variety of menu items, including burgers, fries, and chicken sandwiches. The McDonald's restaurant located at 12690 Rockside Rd in Garfield Heights, Ohio is a franchise location that offers a wide range of breakfast, lunch, and dinner options, as well as beverages and desserts.

Ratings for McDonald's

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  • Overall Rating
    3.2 (1516)
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    3.1 (1345)
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    4.1 (122)
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    6.1 /10
    6.1 (19)
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    2.6 (15)
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    1.5 (15)

Reviews for McDonald's

We only show the 3 most relevant reviews to save you time.

Cynthia A.

The manager there is awesome I made a mistake with my code and she helped me through all of it and we got all the food that we ordered and it was done correctly if y'all stop at any McDonald's I would pick that one they are awesome Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 … More

suga w.

The customer service I received today was absolutely horrid when I arrived I ordered a simple medium strawberry milkshake with one apple pie. My sibling had a barcode discount on the McDonald's app, when I told the young girl/employee my order she didn't put in my order I have no idea if she was refusing to serve me or the cashier system was down or not, Me expecting my order already being placed she said I'm new here as excuse for poor customer service I received. After I finally got my receipt a young female employee with a red wig in her hair told me they was out of whipped cream and I said well can you ask your manager if there's more in the back of the store after I asked that she walked away saying how I have such a smart mouth and is complaining to other employees at the back of the store making orders. When I saw she bring four new cans of whipped cream, I knew she was being lazy and disrespectful. Like excuse me you have to do your job. After she rudely gave me my order I wait

Jenn M.

this location needs to train their register workers better on how the app works with the linked credit card feature. today was the 3rd time out of 5 visits in the past couple of months that I, the customer, was asked what to do after a code was scanned. they don't know what to hit on the screen to make the payment. then today I was also charged for the wrong order. I know my card was charged since I have text notifications when my card is charged, and it was for the wrong amount. I have no idea how that happened since she confirmed the order with me before scanning the code. then she got the manager because she couldn't print out my receipt. the manager said my card did not go through and I still had to pay. I showed him the text and he said that didn't matter. I told him that the amount I was charged was wrong and I must have been charged for the wrong order and I certainly wasn't going to pay again!! I was overcharged and the manager said he wasn't going to "go back and forth with me

Photos

Business Photo

Business Hours

Sunday:
6:00 AM - 11:00 PM
Monday:
6:00 AM - 11:00 PM
Tuesday:
6:00 AM - 11:00 PM
Wednesday:
6:00 AM - 11:00 PM
Thursday:
6:00 AM - 11:00 PM
Friday:
6:00 AM - 11:00 PM
Saturday:
6:00 AM - 11:00 PM

Location Map

12690 Rockside Rd
Garfield Heights, OH 44125

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