McDonald's

I have never been treated so rudely by ANY worker in the customer service industry in my life. After attempting to place my order and needing to correct the worker several times as the screen was not correct, she showed clear irritation about me correcting her on the order and her attitude was terrible. Once telling me what I was asking for they didn’t have (sauce for nuggets) I ordered 4 chicken sandwhiches- 3 regular one adding cheese and bacon. Again- incorrect on the screen I told her I needed 4, she told me “you said three” added the 4th one to the screen stating ONLY Cheese and bacon, again I needed to correct her it was not only- it was in addition to. All the while talking over me with an attitude, at which point I asked if there was someone else who could take my order and was told “no, if you don’t like it you can leave” at which point I insisted on seeing a manager. I was left in the drive though for over 5 minutes before saying I would not be leaving until I spoke to a mana

The service was great here. They gave me a free upgrade from a small to a large coffee, and the lady who took my order and helped out was very pleasant. She was friendly and easygoing. The only thing is with this location- since it is probably one of the few McDonald's in Fountain Hills, the drive through line can be a bit long; the wait wasn't too bad however. Overall, decent area to eat at.

Employee was very rude. I have thyroid issue and it’s often swollen and sore, and am unable to always speak clear and loud. I asked for ketchup 3 times before I was able to say it loud enough. The employee then yelled back at me, “Ketchup!” It was quite embarrassing and unnecessary. I’ll never go back.