McDonald's

I live in West Park but whenever we want McDonald's we come to this location on Lorain Road. The food is always good and the service is great. I have 2 McDonald's right by my house and they both have awful food and forget about customer service.

As a former McDonald's employee, while I haven't worked at this particular McDonald's, as a frequent custoner I can say with confidence that there are various McDonalds protocols not followed here and corporate would most likely ding this store on their evaluation for these errors. Customer service is usually spot on, however when actually receiving my food, it seems like the people at the second window aren't always properly trained. I received a large iced caramel mocha without the whipped cream and drizzle it should receive in a large iced coffee cup, this (while not significant) if practiced continually can lose profit and I've been told twice now that they were out of coffee in the evening while they could have easily brewed another pot. I also door dash from this location and this morning, I received a burrito that was very poorly rolled and did not have much inside, and a sweet tea that was only half full when I paid for a full large. All I can say is, do better McDonalds, espec

At the drive through at 10am before breakfast ends and the boy taking my order was rude and wouldn’t let me talk I barely got my order out before I had to go and pay. He only asked me one time if that was everything and just gave me my total there were things I wanted to purchase still but I will not come to the McDonalds in Fairview park if their staff treats customers like this.