Maxfield's Pancake House

I'd like to start out by saying I've never dined here before but knew this place was in the area. This was my boyfriend's pick because there's not much selection on the far Northside/Brown Deer area in way of breakfast. We found a parking spot and things looked busy,  possibly packed, they weren't.   We were immediately greeted and told to follow her (admittedly I didn't hear this,  my boyfriend did).  I follow, my boyfriend behind me and before we are even seated we are caught off guard and asked if we want coffee.   That's the only time we were asked about beverages.   I opted not to order anything to drink due to this but we both normally would have ordered more than just a coffee. Coffee comes for my boyfriend and waters are brought to our table.  We get some extra time with the menu as I stated we've never been here before.  The menu is large and quite wordy. We placed our orders and waited..... for quite awhile. The first food to arrive at our table isn't ours.  Simple mistake. E

I was really disappointed, I usually have a great overall experience whenever I eat at this location! Food was not good and over cooked, the waitress was borderline rude not necessarily on purpose because it was a bit busy but the overall experience was a 2 for me because they have really lost the meaning of customer satisfaction! It felt like hurry up and eat and get out so what if your food was not made to your liking. I will never return here.

We visited this past weekend and had a good visit. We did have to wait for about 15 min, we were seated and drink orders were taken, we however didn't get our drinks till our food was ordered. The menu was quite large but nothing crazy as it was a breakfast/lunch menu. My wife ordered a waffle and I ordered the Gryo sandwich, the sandwich was really good and had a large helping of meat. Service over all was good and food really good, overall a clean and well maintained dining area.