Marco's Pizza

If I could give zero stars, I would. I have worked in some type of customer service my entire life and I have not received such horrid service as I did last night at the Indian Land location. This was my first time ordering pizza from Marco's and I was so excited to try it because many told me it was great. Instead of getting pizza, l left with a terrible taste in my mouth with the incompetence of this location. I placed an online order to be ready at 5:30. I arrive at 5:51. First, it took 5 minutes to look up my order. Then, once its found all the teens standing around can't find my order, its obvious. One guy tells me it will be 10 minutes. 20 minutes later I go back up to the counter. First, no one acknowledged me that I needed help. They kept looking at me but no one came up. Finally after standing there for 3 minutes I asked "is someone going to help me?". One employee reluctantly comes to the counter and I ask her how much longer my order is going to be. I tell her my name. She

3 times now we have ordered early in the day and we have had to wait. I was totally ignored when I went in. No one else there. My husband has waited 30 min past the time for pickup twice now. Tonight as I dumped the salad in a larger dish, it was 1/4 filled with brown lettuce . I did decide to take the salad pieces back. They did refund my money and apologized. Thank you to them for taking care of it.

Decent quality and great service. Only problem, I order a small pepperoni pizza. And its made with one piece of pepperoni on each slice. How cheap do you have to be to limit one piece of pepperoni per slice??