Lupe’s Tex-Mex & Grill (Keller)

I just got an order today. They packed the salsa in a container with a solid top. Too bad they did not do the same with the queso. Instead, it's all over everything in the bag, and soaked through the chip bag so the paper disintegrated into the cheese sauce. I called them, and it took 3 tries before I reached anyone (and their mailbox is full), asked to speak with the manager, and he told me to hold on .. then I was disconnected. I have not been able to reach them since.

Food was pricier for Mexican so we split some nachos and had 2 margaritas instead of a meal. Drinks were good, but still didn't like having to pay $15 for appetizer nachos. But we understand with ALL pricing everywhere going up.

Lupes USED to be our place to go out to eat. Now they charge for EVERY little thing. We quit going a while back because the service and food had declined tremendously. Today we decided to get take out. A Fajita salad, chili relleno, and a side of rice and beans. My salad was very scarce barely any meat at all. My beans were mainly “juice” and barely any beans. The wait staff on the phone was very short and rude. Then i arrived 10 minutes after i called (They told me 15) and my food was always up front for i dont Know how long. The waiter asked what i needed, told him pick up a to go order and laid down the receipt and walked off. So rude and VERY HIGH PRICED!! We won’t be returning until some real change happens. Neighbors please let them know your unhappy so these issues get addressed and corrected.