LongHorn Steakhouse

It hurts to give such a low rating, but the last visit was the worst of all. 15 minutes sitting at a table without acknowledgement. (They were not busy.) Had to ask them for assistance. Once our order was placed, it was another 15 minutes before our drinks came out. (Waters and 1 soda) 45 minutes after our order was placed we received our meal. Over cooked steak. Cold broccoli and chicken. A plate brought to share a meal was filthy, as if never washed. Our 2 appetizers were never brought out. Once a manager came to our table and was made aware of the issues, our appetizers were brought out to take home. A discount was given on our ticket and 2 free appetizer tickets given for a later date. The evening was blamed on the server being new. There should've been teamwork from the others. More training if needed. Just a horrible experience on this evening. We hope to give it another try again in the future.

Caesar salad had plenty of dressing and cheese. KC Strip was cooked as ordered and tasted delicious! Loaded Baked potato was also delicious! We loved the Texas Tonion! Service was good. Our waitress' area was very full. So we had to wait for her a couple of times. She did pretty good, given the circumstances.

So nice! I ordered food to pick up, but then I changed my mind and ate in. They were so nice and set me up with a table and a glass of water. Very accommodating. The food was good! Great experience all around.