Jimmy John's

We have had good experiences with this store in the past. We have placed hundreds of orders and never had a problem. there is a little construction by our business and they are now refusing us delivery. The owner of the store was trying to deliver to us one day and would refuse to listen to my instructions on how to get to us. He said they would stop delivering to us unless we gave them directions on how to get to us. After work that day I printed off a map and drove to the store to give to them so they could find us easier. Thought this would solve the issue of not being able to find us. We placed a couple orders since and they delivered. Placed an order today and they called and said we are now outside their delivery range. Told the nice lady on the phone the situation and she said the owner had wrote on the paper I gave them, that he asked for, that they will no longer deliver to us. The owner was very rude on the phone with the first issue and I find it hard to understand why you w

I went in around 2:30pm on a Saturday. I had some time to kill and was pretty hungry. I’m not someone who’s too loyal to any company, but I know how to appreciate life and like to think I know a thing or two about how to work hard and provide genuine service. Something people need to start learning about again. I’ll add that I don’t go out in public thinking I know everything and that I’m entitled. Anyway, the menu is kinda intimidating because I’m not used to reading a lot about food, and I’m not really knowledgeable on cooking at all I just get by. I just told them I’m not ready yet, and the staff was perfectly patient and happy to answer any questions I had. I wasn’t sure how the toppings work, or every detail of what comes on the sub if you just order it straight up. Props to the cashier. He knew what he was selling and told me everything. Pretty helpful to have knowledge of what you’re selling even if it’s just a sandwich. Turns out I didn’t have to add mayo because it’s already o

Ordered food expeciting the usual experience of fast and good. 30 minutes after I ordered, i was informed it may be 30 minutes to another hour before I received it. I asked if they thought it would be soggy, and they said no. OK, I questioned that a bit, and was told by the Manager on 8/12/2021 at 1:20 pm that he could cancel it. I said ok and he just hangs up on me. Superb customer service!