Jimmy John's

Placed an order and waited over an hour. Called and was told it'll be about another hour because they don't have a driver. Worst customer service ever. Whom ever I spoke with on the phone did not care at all.

Slowest Jimmy Johns in Illinois. Waited over an hour for my food. Not only are they slow, but there always seems to be something wrong with the order… if you’re going to take your time - at least get the order right :( EDIT: Jimmy John’s corporate sent me a gift card for $10 for my last order being completely wrong - I appreciated this. I used that gift card towards my lunch today. However. They got my sandwich wrong again (how difficult is it to make a turkey Tom… all other JJ stores do it in their sleep?!) & they forgot my chips and drink. This Jimmy John’s location is a lost cause.

I have used this location multiple times because of the close proximity to my office. I understand mistakes can happen. But given the fact that instructions were provided on location and person, the driver still has an issue finding the location. This is the second time and the same driver! Very disappointing! Never again! I do enjoy the food but I will be taking my business elsewhere going forward. Never again Jimmy John's!!