Jimmy John's

Not sure what is going on at this location but the hours are ridiculous.. Closed on Mondays?!? The hours at the Round Lake location are 11-9 every day but this Antioch location... 10-5 Tuesday -Saturday and 10-3 on Sunday? They'll be closing their doors for good if this keeps up.

Would rate this place zero stars if I could. Came at 5:20pm with my child on a Friday night as a quick dinner and they close at 5pm during the week. We do understand that dinner is normally at 5pm right? This is very poor management. Might as well just shut the place down permanently they don’t deserve to carry the jimmy johns name if they aren’t even open to serve people at a reasonable time. For god sakes it’s only 5:20pm and the door is locked.

Ordered online to pick up since I am just out of their delivery area, picked it up from the store to take home. No one inside was very friendly or helpful. Got home to see my order completely wrong. I only added a couple toppings to the sandwich, but even those weren’t right. There wasn’t lunch meat except for bacon, which the sandwich doesn’t even come with (plus I cannot eat) , and the original toppings that should come on were completely wrong. I called right away to get a refund and was told since I got a drink and chips, they could offer me store credit for only the sandwich for 30 days? I was told I could come back in to get a new one, to which I said I wasn’t going to waste my time with them again, and 2 hours later I get a notification that my new order is ready meaning they used my store credit without asking me for the new sandwich no one asked for. Not exactly sure how hard it is to read what the sandwich should have on it considering they’re supposed to look at it while mak