Jack in the Box

Oddly enough, their system is always down at night. On top of that, they only take online orders at the drive-thru, which is super annoying. Plus, if you try complaining or calling, nothing will happen. They will ignore you as they stand there laughing or hiding. Overall the service is pretty bad. I am surprised they keep allowing this unperforsonal behavior to continue. Seriously after the last time this happens, I refuse to go back.

I get there around midnight and they tell me they're only doing pickup orders. Like what? Keep in mind this is supposed to be a ‘open 24 hours’ location. This Jack in the box already has terrible service and messes up orders more often than not, now they're outright not servicing people?? When you do manage to get service, they always claim they’re out of this or that (I’ve never had this problem with any other location) and the food you do get is poorly made and is missing ingredients. I’ve lost count the amount of times I’ve gotten their tacos without lettuce or cheese. I also have to mention the people taking orders and how they always have a bad attitude and act short like you did something to them. Why even work in food service if you're going to be like that? Sadly this is the closest one to me but I’ve had to end up inconveniencing myself to go to their Huntington Park location on Slauson which has 0 of the problems this one does. They need a serious re-hauling of management AN

Went there today to order , got home and was missing an 8 piece of chicken nuggets. I call the store a couple of times before they answer and the lady hangs up on me after putting me on hold