Jack in the Box

Terrible customer service , i went through the drive thru. I was next at the window i paid and got my order and i relize i was missing one of the combos burger, so i waited so they can open the window again and told them its not in the bag i still had the receipt and they were accusing me of taking it out because apparently they never mess up an order . They called the manager to the window told them the exact same thinh even told them they can search the car. All i wanted was the burger i paid for but instead they didn't attemp to fix it they just gave me a refund and shut the window on me. They even worse then mc donalds now

There was one employee that worked there at 5 am, alone. Poor guy. I don’t know his name but he went above and beyond making my food. I originally ordered a shake on the App after a long 12 clinical (RT student) and was craving something sweet. Shake machine doesn’t open till the afternoon. Ok, who cares. I’ll cut my diabetic losses. Though maybe your app needs to be fixed, Jack. Any who, this single employee apologize and said He would make anything on the menu for me (with in reason, he’s not handing out free food) and so I ordered a cluck sandwich instead of the Oreo shake. It was hot and delish. He was a true gentleman. But it got me thinking, even if he wasn’t, he deserves a living wage or even better for work alone at a fast food chain that’s 24 hours across from a busy hospital. Also, the cars were lining up. Give him a raise, Jack. You can afford it, you tyrannical ping pong headed clown.

I didn't eat here. I ran in and use the restroom. Although I did buy a sandwich for someone who wanted one. I had no idea how it tasted but the bathrooms were clean and the service was friendly when I asked for the bathroom to be opened. Enjoy!