Jack in the Box

Jack in the Box has been a family favorite for so long. This particular restaurant has had its struggles of staying staffed the past few years, but that’s understandable. This morning, 10/1/22, we went through the drive thru and was informed we’d have a little bit of wait, as the employee was the only one there. No problems with that, I’ve been in food service before, I know what it’s like to be short staffed. I want to commend and congratulate the man that was there. Didn’t catch his name, but he was wonderful. Despite a long line and a lot to do by himself, he still took the time to tell us to have a great day. He deserves a huge raise for this shift alone!!! Management, if you want to keep people like him employed, compensate them for their hard work and make them feel appreciated.

I waited in the drive thru for almost 10 minutes and actually had to say hello to even get a response. I was there for a pickup order. One of the items I got was a click sandwich. When I opened it it was upside down. Top of sandwich on bottom and the bottom but was literally hard and stale. I am proceeding to eat this without a bottom bun and if you can imagine how that going given the ridiculous amount of sauce. I also ordered a Dr.Pepper and was told they didn’t have Dr Pepper or coke. It’s always something at this location. And silly me always gives them another chance just to be let down. Never again. This place either needs a lot of staff or need someone who can run the store properly or all of the above!

Great place great food but really sucks that you cannot go inside and eat covid-19 really messed everything up with being able to dine in