Jack Binion's Steak - Hammond

I wish I could give this no stars. Last night I had reservations for 7:00. We were going to see The Temptations at 8. Figured this would be enough time to have a drink and some appetizers as I was told previously by staff that they are sticklers about reservation times. We weren't seated until 7:17. I had to flag the waitress to get her attention at 7:30. By 7:45 we had water only. The waitress said it would be at least 45 minutes until we got food - we only ordered soup and drinks! This was AFTER waiting 45 minutes. The manager seemed completely stumped that we were canceling and leaving and never offered an apology. Next time we will do what we've done in the past and go to Freddie's steakhouse before the show.

Terrible service. We let the wait staff know we were attending the Joan Jett show. It took 20 minutes for our waiter to come over and get our drink order. And we put our order in right away since he mentioned the kitchen was behind. We got our salad within 10 minutes. It was fine (although never cleared the plates for the entirety of our 1 and 1/2 hr stay). But an hour later we didn’t have our entrees. We kept hearing other tables complaining they were waiting for over an hour and we’re also trying to make the show. So we asked about our food and they kept promising it was coming. We got to the point where we had to leave without eating in order to make our show. This place apparently has a huge issue with accommodating patrons coming to see shows. Go elsewhere for dinner if you’re coming to see a show at The Venue. The staff is not very friendly and just feeds lies, not food.

Food was superb! Fried Brussel sprouts were light and airy, melt your mouth. All the food was cooked to perfection, and very flavorful. My mom said her New York strip steak was the best well done steak she's ever had! It was still juicy, no charring or burnt ends on it. Definitely recommend, and will be going back. Great atmosphere for business, or romantic dates.