Italian Express Restaurant

I order thin crust but he gave me Thik and half cooked pizza when I call and told them they gave me wrong pizza which taste different then usual. The restaurant manager argue and denied says it’s thin crust pizza it was very bad experience. New place they opened looks like management and chef has been changed. Not worth it ! And he didn’t apologized

Very understaffed. Only 2 people at cashier, 1 in kitchen and a huge line in the restaurant. Ordered two pizzas, waited 50 minutes for it, and that too got a burnt pizza. And all they had to say was we can make you another pizza, but it'll take another 40 minutes. Worst service ever. No compensation or anything offered. Never coming here again. And if I were you, I'd go to the other wonderful restaurants on Devon besides this.

I have been coming to Italian Express since its first location on Western Ave, since 1990s. I order from them frequently and almost always have a problem with my order. Today when I called, I asked for "very easy cheese" and explained that it meant little cheese. When they showed me my pizza, I think they added extra cheese. I showed them my order ticket and they said that the people in the kitchen don't understand. I told them that they should then explain it to them. I'm giving two stars because the coleslaw is very good and I'm glad I ordered that.