Isaac's Restaurant - Lititz

I have lived in Lititz for all 22 years of my life and have eaten here for as long as I can remember. It used to be my favorite place to eat because of their Pepperjack Tomato Soup. Due to all the horrible experiences I’ve had with them this past year, I can confidently say I’ll never be eating here again. Today was my final straw. In the past year I have only ordered online and here is everything that has gone wrong… Online ordering is almost always broken and unusable, half the time I get the food home and discover items missing, I ask for no tomatoes on my sandwich and I get home only to find tomatoes still on the sandwich, today I used online ordering to get a quart of soup and it said it would be ready in 45 minutes (that is too long just for soup), I pick up the soup that cost me over $15 and it’s burnt to the point where it’s inedible and makes me want to vomit (the second time actually I got the soup home and it was burnt), and even when I arrive at my pickup time I find myself

Great for sandwiches and soups. Fast service. Great wait staff. You can either eat in or take out. Phone orders can be taken for pickup.

Okay to go once in a blue moon,,not enough staff for faster service, bathrooms okay. Food dry or Luke to cold. But hey if that's your thing,,we'll by all means have at it,,the old saying is "don't knock it till you've tried it",well I've ran it over and deleted it from my GPS. Sorry America some places should just be left out to dry. Not mean just being honest. And I apologize for not being apologetic.