IHOP

Don't ever worry about me coming here again. I came last Friday before work @ 7:30 & placed a to go order. I only ordered a grill cheese & hasbrowns a lil crispy but not burnt. I received my food 30 min later @ almost 8:00 & the whole thing was burnt & you can smell the burn smell when you opened the box. Never ever again Ihop on busch!!!!!!!! So i guess ny food was cooking for almost 30 minutes for something so simple.

The service was great but the employees were clearly in need of help and there was no manager around nor could they get ahold of one. Our food was overcooked but we didn't complain. The one server been there since morning bc of someone not coming in, but it didn't dull her smile or how she served me and my family. The cook was exhausted and his relief didn't come in either. Then you have the overnight server who made it in late but was really loud about her dismay of the situation. Yelling at customers that she can't serve them, she don't have a cook and if they want to come in and wait they'll be locked in. But the one young lady still didn't leave and tried to help as much as possible. I'm sorry the employees had to endure this type of treatment. But for the better of establishment I pray you get reliable and dependable help and weed out the ones who left the team high and dry.

Im normally a huge fan of IHOP. We stopped here on our way to Bush Gardens. It is in a great location in reference to that. We didnt wait to long before we was seated. It was extremely crowded. I got bumped into by a waitress. She never acknowledged doing it. Our waitress wanted to take our order before bring our drinks. She didnt write the drink order & forgot 1 persons beverage entirely. Since we asked her to get our order after she retrieved the drinks, we were made to wait even longer. She took our order & refused to write it again. After we placed our order, we watched her stand at the computer trying to remember our order.(15 min.) Once the food arrived it was such a let down. My 2 eggs looked like 1/2 an egg. We were lacking sausage & bacon. 1 person got toast that was ordered & the other toast was late getting to the table. It was cold also. When we got done, got in the car we had to wait while a truck unloaded. It wasnt the trucks fault but he had to park in the lot to unload.