IHOP

Me and my boyfriend placed an order online on 11/3/2021 at 7:40pm. They sent me an email saying that my order was going to be ready at 8:03 pm. When we got into the lobby nobody came until 8:20 to ask me “ how can I help you” I told the gentleman that I have an online order to pick up, he said let me check on it, and again nobody came until 8:45 and to tell me that they don’t have any order ready because they don’t have enough people. If they would’ve told me that in the first place not almost an hour after I would’ve understood. I got my order and when we got home my boyfriend and I look into the bag just to find the meat completely burned, the eggs and everything just not right the two orders of mozzarella sticks hollow with no cheese. We called 7 times no one picked up the phone and so the next 3 days no one answered the phone. We want our refund or to remake our order that we spent 57.40$

This sucked ! So bad Ham & eggs taste watery , hash browns & bacon was burned badly..

This is my first time coming to this IHop .. I tried to order a sampler but there couldn't replace the regular sausage with a turkey low fat sausage as they don't have it ... I am not sure why the healthy options is not there at IHOP. I like American breakfast but low suger or low carbs or law fat is not an option there ... on the other side.. waiting wasn't bad and service was OK..