Hessen Haus

Really good food and apple crisp was extra tasty (we shared it but left SO full!) We would go here again. It wasn't busy when we arrived around 6ish on a Tuesday night so we got a table right away.

It was busy on the Friday night we went but that didn't affect our service. Love the atmosphere and there were so many things on the menu I wanted to try! I ordered the pretzel crusted sauerkraut balls, you only get 4 but they are a decent size and like a fried Reuben, so good! And for my entree I had the veggie Spaetzle which was really good too! My friend had the black forest schnitzel which I tried and the sauce was really really good! I definitely want to try some more things from their menu next time.

I’ve always enjoyed coming here, the food is generally good and the environment is chill, good amount of space as well. I went last night and our server (female) didn’t seem to thrilled or even like a “people person”. Service was rushed then slow. She never checked to see how our food was. The roast beef was a pile of lukewarm mush, left uneaten. Our table ordered 3 apps because the happy hour price ($2 off) but when our bills came, she said they don’t do that anymore. So why have happy hour signs posted all over and include it in the menu? Maybe tell us before or still honor it? Terrible customer service experience coming from someone who worked in the restaurant business for several years. I had to ask for the burger happy hour price to be changed on the check $2. Not a huge deal with the prices, but come on. People consider special pricing when choosing their meals/drinks. I will say my Wild West Berlin burger was a 10/10 along with the fries. **update 7/6 I came back and my experie