Heirloom Farmhouse Kitchen

This is our second time here as the food, drinks and atmosphere was really great the first time. However, our second time we were practically forgotten about. We ordered two entrées and two drinks. Neither entrées came out in a reasonable time. We asked after waiting about 40 minutes and they said that they gave the chicken entrée to someone else so they brought out the beef cheeks entrée we ordered and said that they were working on the chicken. They told us that they would remove it from our bill which was nice. However, we were going to a concert at the Irvine five points amphitheater and we already spent more time than expected. We asked multiple times and they said they were still working on it but we had to go to. Unfortunately we left, we talked to the assistant manager and she was apologetic, but there was nothing they could do. We were there for over an hour and a half and we couldn't wait any longer, we had to go.. So yes, even though they removed the chicken from our bill, i

This hidden gem in Marriott is perfect for casual gathering with colleague after work or with friends. I was introduced to the bar by a colleague, then brought friends here twice, all with great experiences. They have great food, fantastic charcuterie, and amazing cocktails. The waitresses have been very friendly and attentive. I have tried every dinner course and the steak was my favorite. Also bourbon with extra syrup tastes just right. During COVID, there’s no wait-in-line. You could walk in any time with ample space to choose from. Many people were redirected here because the rooftop bar was too popular - well, Heirloom is no second tier in comparison.

We had a server with a nasty attitude. The heaters outside weren't working even though she told us multiple times she turned it on and when we asked her if they are broken she was very rude. We had a birthday and brought in a cake with us. At the end when we asked for the cake, the table wasn't cleaned prior, they brought the cake with the box and it was not cold, you they had left it outside! And then they brought no dishes or forks to eat the cake or no lighter to turn on the candle! We had to ask for every little thing!! And then when we complained to the manager, they gave us nothing to compensate! They told us "yeah we don't know what's wrong with this server!". For such an expensive resturant, expectations was much higher. Never going back again!