Guarapo Juice Bar & Cafe

Beyond shocked by the TERRIBLE customer service experience I just received. This is one of my favorite places being a regular. I placed an order over Uber eats and tried calling for the past 30 minutes to make sure my order was correct. The rude man who answered the phone was busy doing something else, snarky and said there’s no order and hung up the phone while I was mid sentence. I have an order seeing how the driver is already at the location. I called back to explain I have an order and this man decided to get loud with me and say I’m not going to argue with you over the phone and hung up again. I called a third time and he was just nasty and passed the phone to a woman who I could already tell felt overwhelmed and apologized on his behalf and KNEW what customer service was. She explained that they’re very busy but that is no excuse to speak to anyone like that, let alone a customer. If you can’t handle it then you shouldn’t work there and TBH the man sounded like the owner of the

The salmon with quinoa and maduros was delicious. I also liked the Miami cane juice, was very refreshing. Great service great food great juices .

I ordered the salmon wrap. My first impression was this is really small. OK maybe it’s really delicious so, it’s worth it. But it had tiny pieces of salmon I didn’t feel the flavor. Now I’m craving for salmon.