Gold Star Chili

Placed an order via DoorDash. When I received my order the bag was sealed as it should be. I opened my bag & realized I am missing 2 cheese coney’s no mustard, no onion. I called the restaurant in mt Carmel & a rude man answered the phone stating his manager was gone at the moment. I was on hold for 10 minutes before said manager (Stephanie) got on the phone. Seemed nice at first then told me it was a DoorDash issue even though it was the restaurant who messed up. I offered to even come get the two coneys I was missing even though I’m at work right now. She said no & got extremely rude saying that it was once again not her issue. Told me that I “get absolutely nothing” from her & that she “owes me nothing”. She told me she was going to call DoorDash herself in regards to my order bc I told her that they did not credit me due to it being a restaurant error. ALSO should mention that Stephanie did hang up on me not once but TWICE!

Great service great food Kid-friendliness: My son loves Gold Star. He wanted to celebrate his birthday there. The staff went above and beyond to make his birthday special Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 … More

Food really good service little slow tables needed to be cleaned Food : 5/5 | Service : 3/5 | Atmosphere : 4/5 … More