Freddy's Frozen Custard & Steakburgers

I like the food better than McDonalds and other fast food burger options. And the cheese curds are delicious. But the service is always so slooowwww. Doesn’t matter if it’s drive-thru or you come inside. They are understaffed. The employees try their best, and in my experience acknowledge and apologize for the wait. So I can't get mad at them, but they really need one or two more bodies working, especially around lunch time on the weekends. I’m here right now on a Saturday at lunch time, and two groups of people waiting in the line ahead of me both left. There was no one even taking orders at the counter for a solid 5 minutes. Appears she's working the drive-through, making all the ice cream/milk shake orders, and working the inside counter. I would have left too, but my son really wants to eat here and will cry if I go back to the car. Please staff up your restaurant (and pay them a decent wage!).

First time here and it was fantastic. The food is much better than I was expecting for this type of restaurant. The price is very reasonable for the location and product. It's pretty clean inside and out. The manager was very friendly. Great experience all around. Vegetarian options: They offer a veggie burger on the menu.

I was surprised when I was the only person here, but I had some time, and it gave me a chance to look around. So many stores show signs of wear and it makes you think they don't care at all. But this place is clean! The fabric on the seats looks brand new, no seat was ripped or damaged, the vents are clean, the light fixtures are dust free, and I'm genuinely impressed with how awesome this restaurant looks. Add to that, the staff were very friendly and the food was very good. I've only been here once before, and that was when they first opened. But I can really appreciate the quality of the business today and wish them great success. I do a lot of reviews here, but I usually don't seek the business to post the review. I did this time. Thank you Freddy's.