Firehouse Subs Lenoir City

I may have found one of the top 3 worst restaurant in lenoir city, this, little Ceasars pizza or the local Wendy's (before the new location). I placed an order for one large pastrami sub and one cookie. I placed the order at 3:45pm. There was one customer when I arrived at 3:55pm. The manager (middle aged with long black hair) behind the counter was talking with her employees about an order coming up instead of making food. I counted 3 employees at the time with 3 more coming in at 4pm to work. I finally recieved my sandwich without any communication about my order at 4:11 pm. The manager did not direct any of the employees. Seems like a very lax place. No urgency, at all. The lady (manager) making our sandwiches was wearing gloves but did not have a hair net or hat on and has very long hair probably around 3 to 4 feet long. I will not be returning to this establishment. If you are going to charge me $13 for a under sized sandwich when I can buy a far superior one, with a cleaner envir

The person waiting on us was great. Very awesome personality. Place was very clean. Staff was very friendly and acknowledged you.

I would have to agree with all of the customers from the last 7 months. No sense of urgency at all. Told us almost 10 minutes after we ordered that they were out of meatballs & needed to heat some up. All 4 of the employees there seemed to be in a fog & if they had any training they need to be retrained. No lettuce on my sandwich. It took 30 minutes in total for our order which we ended up taking to go. We spent spent $40.00 on 2 sandwiches, 2 drinks & 2 chips which is ridiculous to even say out loud. Basically if you are not in a hurry & want to spend $40.00 on some poorly made sandwiches then this is the place for you. I would give less than 1 star but you have to put something in order to write a review.