Firehouse Subs Bee Ridge

The food was good but the wait was so long. There were only 3 people inside and the drive thru was closed so it didn’t make sense why it took so long. They ladies working today were also rude to the gentleman working. I think he was new but they weren’t very nice. It was just a weird experience

The subs are awesome but the service is super slow and the place is always smokey on the inside. Don't come here unless you have at least 15 minutes to wait...after ordering. This is based on multiple occasions.

I love the sandwiches so much, but the wait times are pretty bad, especially for online orders. Even if the estimated ready times online were adjusted to give this location more time to prepare orders, it would be better and help manage customer expectations. I usually give these guys an extra 10-15 min from the given pickup time because it’s just never ready on time, even when the place is empty. Today my girlfriend stood in the restaurant for 40 min waiting for our two subs and when it was ready they called the name “Catherine,” so she didn’t realize it was ours for a few more minutes. I don’t know how they got that from “Zeena,” I know it’s a weird name, but dang, it’s like they didn’t even try.