El Pollo Restaurant & Bar

We just love the food here. They did a beautiful job with the renovations. Everyone is really nice n food is tastes really yummy. … More

I chose this place base on the reviews. I ordered bbq ribs rice and peas and plantains. Everything looked old and dry. The ribs were good. But the rice and peas had no taste at all thank goodness I had Greek seasoning on me to make it taste better and the plantains was old dry and hard. I gave a 3 star base on the ribs. However I would not be returning.

Absolutely horrible customer service experience. I visited the restaurant last night because of a picture I saw on Instagram. I was highly disappointed as almost every meat item was burnt. My husband and I still decided to try something. We asked for what we wanted and the person around the counter had no idea what we were saying so we had to show her a picture on the menu. That was the second red flag. The server began to serve the food but then looked confused as how to do it, so she proceeded to call another person to ask about the meal, the second person called another person and that is where we decided to leave. How many persons are needed to figure out how serve one family meal? Horrible experience!!