El Pollo Loco

Ok food service need a little work,, did not meet my expectation, did not even offer utensils napkins etc. Their music is too loud hard to hear the staff who's taking my order. Vegetarian options: Serving 1 type of salad.

I was starved for some Polo Loco...so I drove a few miles more to my favorite. It was so worth it! 5☆'s across the board...Taste...Value ($20 for 12 pieces, 3 large sides...salsa and tortillas) ...and Service, I couldn't bring up my coupon but they honored it anyway! In extremly trying times as these...I really needed some satisfaction...and I got it! Great leftovers for lunch today too... This is my #1 Polo Loco location! On my top 10 Fast Food Restaurants List 2020 .

This store legendary... I moved here from Utah three years ago and I went to this location and it took about 20 minutes even though I was the only car... I mentioned it to my coworkers. (I work in a nearby warehouse with over 50 employees) A group of about 5 employees all went off about how slow they are and how it is so mismanaged. Since living here I'd say whenever food in the area is brought up everyone mentions that this place is terrible. The funny thing is everyone says, "We love El Pollo Loco, but don't go to that one, it is the worst" It has been a well known fact in the area for quite a long time, a least for the past three years since I've been here, but probably beyond. Well today it came up again and my curiosity was peaked. I had only ever tried the drive through... I knew I had an hour for lunch and I wanted to go see who is working inside and see why it is so bad. My plan was to just order food, then watch and listen to what they are doing differently. Well I parked and