El Pollo Loco

4
Very Good
1840 reviews
 $
(626) 584-0261   |   Visit Website

About

El Pollo Loco is a popular Mexican restaurant located in Pasadena, California. Known for their mouth watering crispy crunchy chicken, this restaurant also provides a full catering service and customers only need to provide 24 hours in advance notice for orders. Their traditional and innovative cooking techniques make this experience a unique one and it's no wonder they remain a popular choice for many chicken restaurant connoisseurs.

Ratings for El Pollo Loco

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  • Overall Rating
    4 (1840)
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    3.6 (669)
  • doordash doordash
    4.3 (1100)
  • foursquare foursquare
    6.9 /10
    6.9 (21)
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    4.7 (20)
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    3.1 (17)
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    4 (13)

Reviews for El Pollo Loco

We only show the 3 most relevant reviews to save you time.

Wil R.

The food wasn't satisfactory. My pollo bowl was cold. When I asked for it to be microwaved for 20 seconds, the young man looked in disbelief I would even make such a request. Instead of 20 seconds, he said he did 10 seconds because it was an industrial grade microwave. The food didn't warm much. There was no ice in the soda machine, more was there vitamin water. The coke opted for was flat. Bad experience. Never to return.

Elisa D.

We ordered the 2 piece chicken meal this evening 8/06/22 around 5pm and were told they were out of bone-in chicken. How does a chicken place run out of chicken???? So we ordered two double chicken salads instead which had no double amt of chicken and the avocado was not ripe. Worst El Pollo Loco ever.

Erich D.

Ordered for curbside pickup. Waited 10 minutes in my car, nobody came out. I went inside and told the employee what happened. She asked for my name and handed me a bag that was sitting on the counter for who knows how long. All she said was here you go. No apology or anything. Chicken was dry as a desert and I had to douse it with salsa for it to taste any good. I ordered 2 of each of the salsas and was given 4 of 2 types. Avoid this location at all costs.

Photos

Business Photo

Business Hours

Sunday:
10:30 AM - 9:30 PM
Monday:
9:30 AM - 10:00 PM
Tuesday:
9:30 AM - 10:00 PM
Wednesday:
9:30 AM - 10:00 PM
Thursday:
10:00 AM - 5:30 PM
Friday:
11:00 AM - 9:00 PM
Saturday:
9:30 AM - 10:00 PM

Location Map

262 S Rosemead Blvd
Pasadena, CA 91107

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