El Pollo Loco

The food was good and the food was hot to the inside of the place look nice the service was good to the outside of it looks ok and that good but not that bad it was fine it did not smell that much I like it

Great place!! Super friendly staff and delicious food!

So my hubby works for grubhub went to pick up a big catering order he called ahead of time to find out what time the order was going to be ready and to ask about parking. There is only red zone around the area. The employee didn't give my hubby time to ask his questions he answered very rudely and said he was very busy and had no time to talk. He hanged up the phone. When we went to pick up the order the bad attitude of that employee continued. My hubby tried to reason and asked him to be more politely and he employee said he didn't have time to be nice. Because they had no extra employees to help him out. He didn't take our suggestions likely and when we talked to the manager she said the same time she said they don't have time to be nice. Parking: This location shouldn't be an option for pick up orders downtown l.a. always has parking enforcement around. Or should have curbside pick up.