El Pollo Loco

I usually don't give poor reviews bc there are enough people out there that get upset about little things and give 1 star ratings for insignificant things. I ordered a double chicken salad, and not only was it not double the chicken, I was given 0 chicken. It was lettuce, corn, beans, and avocado. I had already driven 20 minutes away. When in n out messed up my order they took my information down and sent me gift cards for 1 meal. But other fast food places just shrug it off when you tell them what went wrong. I rarely go to El pollo loco and I probably won't again. I'd rather be hungry and not waste money.

Very disappointed in their delivery service! I ordered food for 40 people and I called and I asked please make sure that I have utensils. They said they automatically give the right amount of utensils and for me not to worry about it. They delivered it with no utensils and the packaging was terrible. When I called to tell them hey he delivered my food with no utensils can you please send them they said no. We had to scrounge to find utensils. I had to send somebody to the store to buy some. They did not care. A total inconvenience to them. Even though I had called and asked nicely to please include them. Terrible.

I was in town for the week for work. This was down the street from the hotel and I decided to try it. We did not have one back home but I heard about the place. It did not disappoint. I had the pozole and it was great. I also had the chicken avocado taco. It too was good!! Dine in: Yes Takeout: Yes … More