About
Dunkin' is a fast-food restaurant chain that specializes in coffee, donuts, bagels, and sandwiches. At Dunkin', customers can order a range of hot and iced coffee drinks, as well as tea, hot chocolate, and other beverages. The restaurant is located at 249 WI-164 in Sussex, Wisconsin.
Restaurant Features
Facilities & Amenities
Restroom- Wifi Available
Kid Friendly
Happy Hour
Wheelchair Access
Accepted Payments
- Credit Card
Ratings for Dunkin'
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- Overall Rating
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Reviews for Dunkin'
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If I could fine no stars I would. Don’t waste your gas. They never have donuts or anything. Staff is extremely rude.
Not gonna lie, I'm not usually miffed. This store is clearly starting out at a bad time, no employees no ones trained. However, the service is really mediocre. People will forget orders, and you will have to wait upwards of half an hour in the lobby. I wanted to make sure the coffee was fresh, was told it was. When I got it. It was ice cold, tasted like they used the same grinds to brew it three times in a row. Was pretty much just swill at that point. I tried calling back but no one answers the phone, and the messaging machine will hang up on you. The food is good though.
I work in food service so I understand messing up on an order here and there, running out of food once in a while, etc. It happens! But I have visited this location twice and read the reviews and have come to the conclusion that this store is managed poorly and that they don’t train their workers properly. The first time I ever went into this location I wanted to order a few donuts and was told they were out. It was 2 or 3 pm when I came in and apparently they had a really “busy” morning so not donuts. I gave them another chance a few days ago and wanted to order ice cream. I wanted chocolate and was told they were out. The girl was nice-ish, she never apologized for the inconvenience but she wasn’t unfriendly. The whole vibe of the place is really unprofessional and unorganized. It’s a shame too, you can tell the location was just built. Hoping for new management soon since this location is right by my work!
Photos

Business Hours
| Sunday: | 4:00 AM - 11:00 PM |
| Monday: | 4:00 AM - 11:00 PM |
| Tuesday: | 4:00 AM - 11:00 PM |
| Wednesday: | 4:00 AM - 11:00 PM |
| Thursday: | 4:00 AM - 11:00 PM |
| Friday: | 4:00 AM - 11:00 PM |
| Saturday: | 4:00 AM - 11:00 PM |
