Dunkin'

This is literally the worst Dunkin to go to, in my opinion. The past few times I went there they were really busy with only two workers. I’m a very understanding/patient person. I saw there was a huge line so I ordered my coffee for walk-in through the app. I went inside a few minutes later and continued to stand and wait for THIRTY-FIVE MINUTES. I then asked if my order was ready and she finally got around to making it. When she handed it to me it was immediately wrong. Wrong size, had no cold foam and even the coffee looked odd in color. I already waited a ridiculous amount of time so I kept quiet and thought maybe I could fix it with cream and sugar. Then she handed me my other coffee and I walked out the door. Got into my car and tasted what was the worst coffee I’ve ever had. It was SOUR. Both of them. Absolutely disgusting. I don’t plan on ever going there again so if you’re thinking about going there, save yourself a trip and don’t.

I normally don't have issues at this location, but today I placed a mobile order when I was 5 minutes away; I got there and waited while the staff stood around on their phones for another 10 minutes before they even started making my order. AND THE STORE WASN'T BUSY! I placed my order at 11:58am and no one started making it till 12:14pm. I've been coming here for 9 years and never had this problem. Sad to say I won't be back.

It took over ten minutes for the lady inside to hear my order at the drive through while the two cars behind me honked in disgust. Then the worker still could not even hear me because there were ambulances in the background and the PA was weak so I had to repeat my order when I got to the front. Then after I got my order I could not even leave because the lot was so poorly planned out that the line of cars waiting to order blocked my exit. I gave the place two stars because the food was good and the young lady at the window was so friendly and apologetic. This was supposed to be two stars.