Dunkin'

The kitchen is always closed, so why keep the food menu showing up on the TV? Close it so nobody asks. Also could use a bit of a hygiene overall.

There was a sign saying "be back in 10-15 minutes" I came inside and was able to see drive thru cameras and 5 cars came through with no order taken. That's 6 customers you lost sales on. Granted I only waited about 7 minutes...you should always have two employees to help.cover breaks and other needs. No reason to lose out on sales from valued customers.

Horrible Service!!! Had ordered an Iced Macha Latte w less ice & an Iced caramel Macchiato with oatmilk and less ice. I was waiting on my drinks and I got the Caramel iced macchiato with oatmilk, and I noticed that they had put down my order wrong. They put down an Iced Macchiato instead of the iced matcha latte. I asked them if they can redue my drink because it was not right and they remade it with a cup full of ice from top to bottom. I asked her politely if she could remake it because I wanted it with less ice. She dumped half of it out and some ice and added just milk and just left it on the counter and walked away. I am so upset that she acted that way. The staff needs better trianing in Customer Service. This girl had a nose piercing I didnt get her name because before I could say anything she walked off. My drink went straight to the garbage. It tasted like regular milk. My receipt # is 6645 10/15 @2:21pm ID 424325 Jonathan