Dunkin'

Terrible experience. DO NOT ORDER A CAKE FROM THIS LOCATION. I ordered a custom ice cream cake for my daughters 7th birthday party. When I arrived to pick it up they didn’t have it. It was never made - a mistake due to their staffing issues. In the store I was given a premade cake from the freezer just to have something to serve. It was nothing near the custom cake I ordered. They initially told us another cake could be made in 45 min (as the party was that day) but the owner called and said this was not the case. As she’s calling me to tell me about the staffing issues that led to my cake not being made I told her I’m actually at my daughters party and cannot engage her. I told her I would just like a refund. She refused saying that we were given a premade cake so we cannot get our money back. Terrible owner - you should be ashamed of yourself. You did absolutely nothing to right the wrong. This was a child’s birthday party that you impacted. Terrible customer service. To

Stopped in with my wife.We do business in the area and stop often. We had two coffees and two donuts as usual. Coffee was unusually strong(tasted old). My wife asked for a small water and the lady filled a sm. glass but before she could give it to her the owner took it, poured it out and told my wife she had to pay $1.00 for a large cup. They can keep their water, bad coffee and lousy attitude. Could say more but won't.

This is a good pick me up coffee in the morning. The morning staff is very friendly.