Dunkin'

HORRIBLE experience. FRANKIE gladly let us know his name and how after waiting 30 minutes in the drive thru line that we would have to wait an additional 30 minutes if we wanted food. He then told us if we didn't like it we could just take our coffee and get a donut and have a nice day. Totally unacceptable. I love Dunkin but this was awful.

You’ll order through the app for pickup and then be forced to go through the drive thru because their lobby isn’t open. They don’t even post anything on the door. So now you wait 20+ minutes in the drive thru for your order so it makes it pointless to order ahead of time. If you try calling nobody answers. This is why I typically drive 15 minutes out of my way to go to the Dunkin near posner or just drive 3 minutes and go to Starbucks. Literally terrible.

I will literally NEVER return here. On several occasions the customer service has been AWFUL. They are always out of everything, no spoons, no cones, even no cups or straws. The people working there are little young kids messing around, laughing and being rude literally as you order. If you get down and order to sit, they will take the order of people BEHIND you and then say, oh sorry I already started their order. An absolute disgrace and mess in the place. Menchies yogurt next door is your best bet.