Domino's Pizza

Ordered on the app at 6, prepaid. At 7:15 started calling to check on the order; no answer. Got in the car and DROVE there. Was informed that they were busy but it would be in the oven soon. Stayed to do a pickup. Pizza came out but they refused to give it as they said I hadn't paid. It was prepaid but they cancelled it. Tried to pay. Computers didn't work. Stood in a tiny room with 20 heavily breathing people for two minutes while the pizza got cold. Walked out. Cannot understand why I couldn't just take the pizza I ordered and paid for and leave, especially when this was their mistake (clearly, the pizza was there and ready) and the fact that they made me stand there exposed to potential illness and harm for that amount of time was inexcusable.

Thank you for making pizza for us when it was very close to closing time. Great customer service. Thank you for staying open and being in the neighborhood in these hard time.

There was a special online only,1/2 off pizza, it wouldn't work on my phone. I call. Kid asks manager can they take order over the phone. NO! So I stop at my parents to use their computer, order still won't take. I call again, can you help me place this order, kid asks manager who gets on phone. "What do you want me to do, walk you through the order?" YES! I am a customer and I am having a hard time placing my order, YES! Either help me place the order or honor the discount on the phone. NO. I got off with him and ordered online through the same link at the other Domino's nearby. The order goes through...So perhaps there is a problem with his store online but there is definitely something wrong with his attitude.