Domino's Pizza

So rough customer service. I ordered 6.18pm the driver he’s came to the my address I gave him and he went back. I gave them my phone number the driver didn’t call me and I called back. At 9.18pm I still don't have an order and the custimer spoke very rudely to me and they r cancel my order I don’t say nothing about cancel my order ????????

I order two handmade pan pizza with alfredo sauce in it and there was no sauce in it. It was dry.

I usually have a good experience here, as long as I pick up my order, everything is usually ready on time and the food is prepared without issue. I worked late so today, I ordered delivery. I waited until 9ish to order and it took me some time to get the order correct but the delivery was promised within 50 minutes. It took about 65, which I have no problem with, It's a Friday night, I've worked in food delivery so I understand the demand. What I don't understand is the cook, knowing the demand yet preparing my pizza and allowing it to sit on the counter for 40 minutes until the driver was able to return and select my order for delivery. Time management with issues like delivery drivers is very pertinent to keeping a customer happy with quality food. No telling what happened in the 40 minutes my pizzas sat there, and the boxes are riddled with grease to further support the theory that Danielle isn't to wise with the best process to ensure a fresh order. Do better guys, I like this loca