Denny's

This store sold us inedible food and won’t give us our money back. We were moving out of our old place all night long, needed a good meal and figured we’d get an early breakfast. Nope! Ended up going hungry cause we spent money on Dennys and got this. Burnt pancakes and hard biscuits with no gravy and rubbery and burnt sausage bits. How do you mess up pancakes and biscuits?!?! Have contacted the company everyday since and they won’t give us a refund because the store won’t do it. And when I try to call the store it goes to voicemail. So they’ll sell burnt, inedible food and make it impossible to get your money back. Never going to a Dennys again

There needs to be an option for 0 stars. Service was horrible. They didn't have seasoned fries or onion rings. They have changed the mozzarella sticks. Had to get up and get our own silverware and napkins, which by the way some of the silverware was dirty. Had to ask for mustard 3 times and the ketchup bottle at the table was empty. Waitress was very lazy and clearly didn't want to be there. Definitely won't be going back.

I gave this location on Orville rd in Essex Md 5 stars due to Carmen. She was multi tasking and went beyond a manager should. She displayed great customer service and had a lot of patience. She was already short staff but she made sure the staff she had were doing their job. I really hope Denny recognize that they have a someone who takes pride in her job and made sure all the diners were happy. Great job Carmen and I wish you nothing but success.