Dairy Queen

Only giving this 1 star because 0 stars is not an available option... This is by far the worst DQ in all of Texas! Staff is just a bunch of kids that don't care enough about their job to do anything right. We always order extra items with meals and/or blizzards and even pay for them. However when I ask where the extra items are, the kids are convinced you have the items, when clearly I do not. They wont do anything about it. Where is the Management? It's just sad that the franchise owner or even the brand itself, allow this DQ to run the way it does. I'll drive to Plano's DQ before coming back to this DQ in Wylie again.

1 star for both service and cookie dough blizzard!! the terrible customer service I encountered wasn’t the first time in this location. We ordered a cookies’n cream and cookie dough blizzard. My daughter’s cookies’n cream was ok but when she put my blizzard upside down a liquid spilled and obviously it was too runny to be a blizzard. When I asked her to change it for me, she rolled her eyes,turned around and started laughing with her coworkers. When she brought the second cup, it was more like frozen yogurt consistency with no cookie dough. I went inside asked for her name and the manager, the young lady who was laughing with her came with total disregard to appropriate customer service manners. At this point I left the blizzard because I couldn’t trust what they will put inside if they make me a new one. I won’t be going back!!!!!!!!!!!!!!!! P.S she refused to give me her name!

This place stinks. It smells like it has sewer issues inside. It smelled better in the restroom than it did in the restaurant. Will not return to this one strictly on the smell.