Culver's

Where’s the Quality: I come to Culver’s and wait in line to get a freshly cooked hamburger, sadly that is not what I got on 11 May, the burger was paper thin and cold. It wasn’t even warm enough to melt the cheese which was cold. The staff at the drive trough was very nice, but Culver you need to step your game up. If I wanted a pre cooked hamburger from a warm tray I would go to Mc Donald’s. Oh I have been going to this Culver’s since they opened.

I spoke to manager named Isabella bec we came home, my daughter does not have her chicken tender. She said she cannot refund it, she cannot even endorse it to fellow managers so next time we come back we will get it she said she can only mail me a friggin coupon. I drove 30 mins from ft. Myers paid toll and she wants me to drive back to get the tenders? Least that she can do is to refund but she won’t do it.

Twice have I received a cold cheese burger that is still completely raw on the inside, absolutely disgusting. Save your self the headache and go 5 minutes down the road to one of the other local Culver’s this location obviously has no care or standards for quality.