Cracker Barrel Old Country Store

First let me start off by saying that our server Jay was awesome. We made sure that Jay received an awesome tip. I could go on for an hour with this bad review I think I will stick to the fact that we were lied to by the manager Josh over and over again and the food was not even warm and we were there for almost 2 hours. They were short staffed but there were other people that were getting their food before us that came in after us so I was highly upset. My husband and I come to this particular location at least once a week and have had a few issues from time to time but never this type of situation where we will never return. All I can say is their management Josh gave us nothing but excuses over and over again and it was unacceptable.

I will never eat here again my mashed potatoes had a string in it. Let me Begin by saying I ordered curbside which I ended up having to go in and get because they were taking too long and I watched other customers go in and get their food also then I get to the front desk and the lady demanded me to check my food so obviously they're used to not getting the orders right I look in the bag I did not have my dessert in the bag so they tell me oh we're don't have that so they wasn't even going to give me anything at all for it just was going to send me home with nothing so they make it right by giving me the chocolate cake well when I get home there's no syrup for our pancakes. And I also stood there for like 5 minutes waiting on this piece of cake that I didn't even want. They were nice about it but food was very nasty and cold never again will I eat there!

Very very busy and we knew it would take a while. The server “Day” did a great job juggling several tables and keeping a great attitude when I know there was probably either a staffing issue or something. She later said that there was a issue with a stove/grill but again when the food came it was hot and good. Great job ???????? “Day”.