Cousins Subs

The lady making our subs didn't have gloves on and was sporting a bandage on her finger tip. We stopped her from continuing and got a refund. The manager said he was too busy doing inventory to notice but never did make her put gloves on. We contacted corporate and they said they were meeting with the owner that night and they would have the owner call us. It's been a week and no call from anyone

Went to this location Friday 11/18/2022, preferred online 6 subs 4 fries 5 sodas 6 cookies for my co workers. Every sub had its own personal request of toppings and how it was cooked. The group that day made every sub correctly and tasted great. Greatly appreciated.

Food is good but they can only get order correct occasionally. Ask for “no onions” and we get onions. Ask for “no meat” and we get meat. The list goes on and on. But this is not only an issue with this location. Common problem at most cousins subs. When I spoke with a regional manager he said it was software issue - but that was a few years ago and issue continues. I did send a note to customer service several days ago with no follow up. Makes me sad because we like the quality and supporting local but it is not worth getting food “to go” and discovering errors after getting home. We should have given up on all Cousins subs years ago.