Cook Out

Open late and great, it’s often busy enough at night to be wrapped around the building, but it moves by faster than you’d think. Excellent burgers and shakes, I frequent this place as I’m out late often. Consistently pretty fast even at night and the staff are always friendly. I wouldn’t blame them for being irritable at the late hours, but no they’re always cool and respectful. Cookout is a cornerstone of Haynes Bridge Rd, and often has a good bit of nightlife.

In all my years coming and ordering, nobody has really taken the time to tell me how to save some money with my order. DJ did just that. I’m rarely surprised in good ways at fast food places, but he’s awesome and gives excellent customer service. Glad this cookout exists!

The entire shift on 09/25/21 @ 7:15 pm needs to be retrained and that’s just me being lenient. From the kitchen to the manager. My order was nonchalantly taken at the drive-thru menu. Checked my order before pulling off…. Of course it’s wrong. They get mad at me for pointing it out. I get that they’re young but that’s still no excuse for the poor customer service. Also, Cookout is a place that you know you will get fresh food. They don’t maintain that at this location. Now why they put that onion on like that? Smh.