Chipotle Mexican Grill

I’ve just about given up on Chipotle all together. This location has been open less than a year and it’s already gone to pot. Today we went and they had 3 workers doing online orders while a single employee was trying to take care of the dozen+ people waiting in line. Once I get to the counter, a really gruff, rude gentleman (he’s been rude the several times I’ve gone) jumps in to continue my meal. I was told I could not have the few remaining pieces of steak that was sitting in the container right in front of me. Then we were overcharged! Do better as a whole Chipotle!

I’ve been here at least 6 times since they’ve opened and it’s been continuously worse each time. The consistency is always off with the burritos. Today’s order had almost no meat at all and was basically a burrito filled with nice and almost none of my other toppings. The carnitas had no flavor for either of our burritos. (Also can’t believe how gross this location is for not being open that long.) I really wish it was better because it’s so close for me, but unfortunately I can’t go back with this lack of quality. And before anyone brings up the worker shortage - it only takes one person to put time into making food the right way. I could understand that excuse if they were slow, but it’s just not good. I would go back if it were really good and just slow.. but it’s the opposite. Quality matters more than anything in my opinion.

Went there a few weeks ago got a bowl and large fountain drink. The food was fine but every drink i tried was out. I let a employee know that the drink i wanted was empty and all he did was look at me like it wasn't his problem. I sat down and ate my food without a drink after I finished, figuring the 20mins to eat was enough time for him to either change the out sodas or get someone else, went to get a drink and they were still emptyi filled my cup with water and left.