Chipotle Mexican Grill

So this is the very first time and the last time I’ll ever go here I’ve Hurd that this company has had problems with veggies and meats either contaminated lettuce or bad meat but I decided to try it at least once. I had a steak burrito bowl I ate a couple bites just to look down a little black bug crawling around I killed it and showed the employee and said oh and offered to make me another of the same stuff that had bugs in it never again..I threw out the whole bowl and left

Tried calling the store to add an ingredient that was no extra charge and they have an automated system that is absolutely aweful and doesn't listen when words are pronounced clearly. They need to have a direct connection to store when calling..not satisfied and disnt even want order anymore.

We have given this Chipotle many chances since they're so close to our home but 3 xs in a row there has been issues with our order. The portion sizes are very inconsistent. I order extra chicken but barely see the difference. Trying to reach them by phone is nearly impossible. So I will drive to Randall and give them a try. .