Chipotle Mexican Grill

I LOOVVEEE Chipotle! Chipotle can be a pricey fast food meaI, especially for delivery, so it is a special treat for myself. The issue I never fail to come across is the inconsistency of quality service. There are times I order and it’s fantastic and worth the money. Other nights, like tonight, I am furious with what I paid for and received. Chipotle indicates that online pricing is higher than in store not to mention fees, tip, and an option to round your total up for charity (which I did). I spent $32 on a bowl, chips, and quac. Well, reall I spent $32 on a bowl of rice and a quarter bag of broken chips. I’m cringing at how ripped off I got. If I recommend something to others, maybe save your money on this location or don’t get it delivered.

Poor service I ordered chicken bowl with corn & lettuce. See picture, that's how bad my food was prepared, do you see any lettuce? I paid about $25+ for these 2, unbelievable! Totally disgusting food! Chipotle SOUTH ELGIN, give your customers our money's worth! Corporate needs to look into this franchise & I will make sure this reaches them.

I wish there was another location close to me. This one was awful today and according to the previous reviewer this isn't the first time. 1) my pick up order wasn't ready at 830 despite the order for 8:20. I get they were short staff but they should have the ability to turn off online ordering. 2) absolutely disgusting in there. I couldn't get all the pics because I had my daughter. But let me tell you. Gross! 3) they were out of SEVERAL key items. I believe the girl in front of me left due to their lack of items. I almost left but I had limited options at the time.