Chipotle Mexican Grill

I have not had issues with food quality. I think that is usually standard and good at chipotle. However I would advise never to order catering from Silver spring location. Staff and managers were not professional. They did not have my food ready at the given time and the next morning they kept the doors locked for 25 minutes while my friend waited to pick it up! Then once inside she was berated and spoken to in an extremely rude manner by a manager! I am highly upset with the way my order was handled. I paid over 200$ and my friend and I received a very poor treatment at this location. Food was good though

I’m a little confused by the negative reviews. I’ve ordered from this Chipotle multiple times, with family and just by myself, over the last 2 years and have never been disappointed. We’ve also ordered online and had a seamless experience. I’ve usually been in the afternoon. It’s often busy, with a lot of patrons eating inside the restaurant. It’s got a nice patio area as well! We’ve pretty much always been satisfied with the food and portions.

This location needs new management and needs to be closely watched by the regional director. It is constantly dirty inside and the staff never even tries to clean messes when they're not busy. I've ordered delivery from here and its been wrong multiple times or has extremely small portion sizes. They also don't give free water cups, every other chipotle I've been to does. In the past they've tried to tell me more than one scoop of rice has to be charged as a side, which is not true and again, only happens at this location.